Job Opportunity

Mendocino Coast Botanical Gardens (MCBG) is seeking a part-time seasonal Store Sales & Guest Services Representative who will assist in ensuring the success of our admissions and unique retail gift shop, The Garden Store. The ideal candidate must have at least one year of retail and guest services experience. The Store Sales and Guest Services Representative will be responsible for greeting guests, admissions, store sales, nursery sales, assisting guests with mobility scooters, and creating a welcoming and informative environment for guests, members, donors, and volunteers.

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RESPONSIBILITIES:

• Provide the highest quality service to all guests in every transaction

• Greet members/guests in a sincere and friendly manner

• Accurately process admissions transactions in Agile and merchandise sales in Vend

• Provide orientation to the Gardens and answer questions regarding the Gardens

• Maintain flexibility and perform a variety of duties as assigned

• Attendance and punctuality are essential to work and all work-related functions

• Maintain a neat and orderly work environment

• Answer and direct phone calls

• Assist guests shopping at Nursery whenever possible or contact Nursery personnel as needed

• Assist with inventory, pricing, merchandising, shipping/receiving as needed

• Be familiar with the Gardens and upcoming activities, including events, workshops, etc.

• Maintain a flexible schedule and availability to work special events and times of peak visitation

• Work collaboratively with co-workers, horticultural, maintenance, nursery, and administrative staff

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ESSENTIAL QUALIFICATIONS:

• High School Diploma or equivalent GED Core Competencies

• 1-3 years of direct retail experience using a point-of-sale cash register is a plus

• Effective teamwork skills and cross-functional collaborative capacity. Ability to take direction and work well independently, as the situation requires

• Team player, ability, and desire to work in a collaborative environment

• Ability to lift and carry up to 20 lbs.

• Basic computer literacy

• Bilingual is a plus (English/Spanish)